![]() ![]() ![]() If you encounter any issues using Zoom, please contact the 24/7 TTS Service Desk by calling 617.627. Zoom Security Tufts tip sheet provides links to other important tips for keeping online meetings safe.Zoom's Support page provides more details about these security updates, including a comprehensive FAQ document.Zoom's 9-month release window update provides more detail on this particular update.* NOTE: If you are prompted and do not have administrative rights to install the update on your machine, please contact the 24/7 TTS Service Desk. ![]() Hard to do work when you cant use video I hope zoom creates a fix for this soon Hopefully they did some UAT on this update, because its is not a great look for the company or me being able to do my work with this issue. Its laggy or gets a glitch whenever I try to use it. If you do not see the "check for updates" option in your zoom client drop down, you should re-download the Zoom client at Download Center - Zoom. Zoom updated automatically and now I cant use my video at all. If an update exists, accept, and install it.Click on your profile top right in the Zoom client.To check if your Zoom client is up to date (the latest version is 5.80 as of ): To be sure you are on the latest version, prior to November 1, you should c heck to see if there are any available updates and accept and install updates. If you are on a TTS-managed machine, the updates are being pushed out to your machine (you do not need admin permissions and do not need to be on the VPN to receive them). To stay current with functionality, security features, and avoid any interruption in services, Tufts encourages all Zoom users to make it a practice to regularly check, accept, and update their software. another person on the zoom call also appears in my frame. frame with me in it starts flickering, usually with a couple of parallel streaks across the top 2. The problem manifests in at least 2 different ways: 1. For example, if the latest version of the Zoom client was released in September 2021, customers who try to access Zoom services with a version released before January 2021 will be prompted to update to a more recent version to access the full functionality of Zoom. Instability of the frame showing me started right after the recent update automatically installed itself. Beginning November 1, 2021, Zoom will require users to update their Zoom software client to ensure it is no more than nine months behind the current version at any given time.Īfter November 1, you will be prompted to update your software if your version falls behind this nine-month window. ![]()
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